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"From the moment Mike took the stage, it was clear he had done his homework, not just on AI, but on who his audience was. He tailored his talk specifically to our industry, meeting us exactly where we are in our AI journey. His ability to make complex concepts feel approachable and relevant was remarkable. We were so impressed, we’ve already signed him up for next year’s conference."

"Mike Lannen of Eternity is an excellent presenter. We've been lucky to include him in our program at the annual Vermont Tourism Summit each year since 2017. His sessions are consistently among our highest rated and best attended sessions at the Vermont Tourism Summit. Here's a review from one of our 2023 event participants who attended a presentation by Mike: "This was the most informative and engaging workshop I have taken at a conference. The presenter was so authentic, funny, relatable, and knowledgeable. Gave specific practices that will be incredibly helpful." I highly recommend Mike Lannen as a presenter."

"Working with Mike to line up an AI speaker for MTS was as good as it gets. His attention to detail in preparing for his moment on stage for our Forum was flawless. He took the time to make sure the content was perfect for our audience and the way he delivered his presentation made everyone in the room understand the concepts. Most impressive was how he was able to enlighten those with zero experience as well as the seasoned AI / ChatGPT experts. Looking forward to having Mike back for our next MTS Forum. I can’t imagine an MTS, without Mike and Eternity...for eternity."

"On behalf of the Board of Directors, our internal NEIRA team, and the entire membership we want to thank you for the contribution you made by presenting at the 116th New England Inns & Resorts Association Annual Conference. From the feedback we’ve received, attendees truly enjoyed the program and left the conference feeling inspired and equipped with fresh ideas to take back to work."

Some quotes from the attendees: "Super knowledgeable speaker, A+ to Mike." | "Great that we actually got to work on our laptops and create GPTs as practice."

The Greater Mystic Chamber of Commerce hosted a hands-on workshop with Mike at the helm. The response? Over 100 tickets sold and a rare 100% satisfaction rating from attendees. Mike doesn’t just talk about AI—he makes it approachable, useful, and even fun. From ChatGPT basics to building a custom GPT, attendees walked away with real tools they could use immediately. Our members appreciated the clarity, energy, and practical insights he delivered, and we’re already planning to bring him back. For any organization looking to cut through the AI noise and deliver value, Mike Lannen is your guy.

"Mike delivered an outstanding presentation at our Solutions Summit, making AI both approachable and actionable. His session, Leveraging AI for Workforce Efficiency, featured engaging demonstrations and practical tools that showcased how AI can empower teams and streamline operations. Mike’s ability to break down complex technology into actionable steps left attendees inspired and equipped to implement solutions to give their staff 'superpowers.' His expertise and energy were exceptional and well-received by attendees."

"I can’t recommend Mike Lannen enough as a speaker. I saw him speak late last year and was impressed enough to bring him to speak at two of our conferences. His obvious grasp of the content (using Artificial Intelligence) and willingness to tailor his presentations to the needs of our audience and industry made for two fantastic, and valuable, sessions. Our audience benefited greatly from the insights Mike shared and the actionable, relatable takeaways they left with."

"Mike has been instrumental in helping our region's hospitality industry understand what AI is, where it's headed, and how we can harness it to improve our marketing and operations while making our working lives a little easier. As a small region that lacks the deep pockets of some of our competitors, Mike has helped us get a leg up on the competition by staying on top of the new tech tools that are emerging every single day."

"After seeing Mike Lannen’s presentation at the NSAA and SKI NY-PA Expo in 2023, I knew our team at Greek Peak would benefit from an onsite A.I. Bootcamp with him. Mike engages his audience well and connects complex concepts across multiple departments. He was well-prepared, addressing our specific needs ahead of his visit, and explained new ideas and solutions in a way that empowered us to set projects into motion. I highly recommend Mike as a presenter for any seminar, workshop, or webinar, with extra value in having him onsite to facilitate actionable takeaways."

"Mike presented at our September 2023 conference for the Vermont Lodging Association, delving into the evolving world of AI that resonated with our diverse membership. Beyond his well-prepared presentation, he seamlessly engaged in impromptu Q&A, tailoring information to individual businesses. Mike's warmth, charisma, and trusted expertise have solidified his standing as a valued resource in the New England hospitality community."

“I attended Mike’s presentation at the Ski New Hampshire conference and was impressed with his deep knowledge of AI and its application for the ski industry. While I imagined a seminar on this subject to be somewhat dry and maybe too technical for someone with little experience with AI, it was well presented, and he was able to get as technical or as simplified as needed for the audience. I’m looking forward to future opportunities to attend AI seminars with Mike.”

"Mike Lannen of Eternity was one of our featured speakers and sponsor at the 2023 SKI NY-SKIPA EXPO in Lake Placid, New York. He was on a panel session concerning using artificial intelligence in marketing and operations areas. Also, Mike hosted a seminar about ChatGPT in travel and hospitality. He carried out the seminars professionally and his information and style were very well received with the audience."

"We were truly captivated by Mike Lannen's recent presentation on ChatGPT and AI at NSAA East. His deep knowledge and engaging delivery style left a lasting impression on all attendees. Mike's use of interactive props to engage the audience and ensure understanding was both entertaining and informative. He shared unique insights and valuable information aimed at enhancing our understanding of AI's capabilities and limitations, as well as its potential to revolutionize marketing practices. It was an enlightening session that left everyone with a clearer perspective on the power of AI in our industry, as well as its limitations."

"As our organization was learning more about artificial intelligence and understanding the use of AI for our team and for our clients, we invited Mike to speak at one of our strategy sessions. He had great examples to share, and a clear communication style that encouraged interaction from the audience. We found the information Mike provided to be timely, relatable, and a great start to helping us consider how to incorporate AI and ChapGPT into our work."

"Mike is a fantastic speaker who makes complex topics feel easy and useful. I invited Mike to speak at a client’s digital marketing webinar about how teams can use ChatGPT in sales, marketing, and operations—and attendees loved it. I’ve seen Mike present close to a dozen times, and I always learn something new from him. He’s clear, engaging, and knows how to connect with the audience. If you're looking for someone who can make AI feel approachable and practical, Mike’s your guy."

"Mike presented at our Annual Luncheon to a packed room and did a great job describing the potential benefits and real-life applications for existing and emerging AI technologies. Our membership fully enjoyed the useful information provided, as well as the entertaining and engaging nature in which it was presented. We would surely welcome Mike back for future events!"

"What sets Mike apart is not just his deep understanding of marketing but his exceptional ability to convey complex concepts in an accessible manner. He possesses a remarkable bedside manner, ensuring that each session is educational, engaging, and free from any sales pressure. This quality is especially important to us as a bank that values the integrity of educational offerings and is cautious about not turning these sessions into sales funnels. I wholeheartedly recommend Mike to any institution seeking a knowledgeable, sincere, and engaging presenter."

"I was blown away by all the things that AI can do for me that I’ve been missing. But his session wasn’t just a load of information heaped on attendees; rather, it was engaging and sprinkled with humor and fun examples of how the technology can work. Mike also presented at our organization’s annual conference last spring, and his discussion on how to improve your website SEO with AI was not only well received by attendees, but many marketing experts in our industry said it was one of the most educational marketing sessions they’ve ever attended."

"Mike Lannen has presented to our membership several times. He is an engaging and effective speaker who is very well versed on rapidly evolving subject matter. He tailors his presentation to the audience, clearly explains new concepts, solutions, and tools (most recently Artificial Intelligence), and uses relevant examples to illustrate how to use them. He thoroughly answers questions and makes sure that his audience understands the information he is conveying. Participants come away with a better understanding of the evolving landscape and how they can use the content to make their work product better and more efficient. Mike has been very well received by our audiences and I would highly recommend him as a presenter."

"Mike delivered an engaging and incredibly insightful presentation to the White Mountains Attractions Association’s Board of Directors that truly exceeded expectations. His ability to break down digital trends and AI marketing strategies into clear, actionable takeaways was both refreshing and valuable. Mike’s style is dynamic and approachable—he kept our board fully engaged from start to finish, sparking new ideas. What made the session especially impactful was how relevant and immediately useful the information was to our organization and our industry. We walked away with not only a better understanding of the digital AI landscape but also practical steps we could implement right away. Mike is a powerful resource for anyone looking to elevate their AI use with confidence."

"Mike's ChatGPT seminar at NEIRA was nothing short of transformative. His insightful presentation on the use of AI for hotels was both engaging and incredibly practical, offering a fresh perspective on how this technology can elevate guest experiences and streamline operations. Mike’s depth of knowledge and ability to demystify complex AI concepts left attendees inspired and equipped with actionable ideas. His real-world examples, tailored specifically for the hospitality industry, demonstrated how AI tools like ChatGPT can enhance personalization, improve communication, and ultimately drive revenue and guest engagement. Meeting Mike changed my life at work. If you're looking to stay ahead in the ever-evolving world of hospitality, Mike's expertise is a must-have resource."

"Mike Lannen has the rare ability to entertain and educate while presenting. His subtle humor is interjected throughout and is able to explain technical subject matter in a plain language. If you prefer to have someone talk to you and not at you, I can't recommend Mike enough."